About Our Customer Care Centre

About Our Customer Care Centre

Ibis Customer Care Centre


Our objective in providing support is to build your knowledge rather than simply resolve queries.


We provide support for Ostendo Operations (ERP) and Ostendo Freeway throughout Australia and New Zealand through our Support Centre which includes an online Knowledgebase, online Support Cases and a toll free Support Line. 


Our support team is based throughout Australia and New Zealand, so our Online Support Centre ensures that your support case is logged in our system for the first available consultant to respond to you by phone or email, irrespective of where they are located.


Because our objective in providing support is to build your knowledge rather than simply resolve queries, we provide Self Help Resources in our Online Support Centre. You can find many answers in our Knowedgebase and in your past Support Cases to see how they were resolved.


Our online Support Centre Knowledgebase enables you to obtain support immediately for many types of queries immediately without having to speak to a human.

As Ostendo consultants, ask us how we can support you with Ostendo Operations ERP software and Ostendo Freeway mobility to improve your business performance.

We provide support for Ostendo software in Melbourne, Adelaide, Brisbane, Auckland, Wellington and Christchurch.


Ibis Support is available to registered clients who have a support agreement with us. If you are interested in registering for the Ibis Support Centre, please contact us for details using our Request Information page.


Ibis Business Intelligence Solutions

Website: www.ibisbis.com |  Email: info@ibisbis.com

Australia: 1800 427 424 | New Zealand: 0800 427 424

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